Last Updated: June 15, 2026
At Roads Excellence Connection LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book our transport services. [1]
1. Information We Collect
We collect personal information that you voluntarily provide to us when booking a ride or requesting a quote, including: [2]
- Contact Information: Name, email address, and phone number (including WhatsApp).
- Trip Details: Pickup/drop-off locations, dates, times, flight numbers, or cruise port details.
- Payment Information: Billing details used to process your 50% booking deposit. Note: We do not store full credit card numbers on our servers; all digital payments are processed through secure, third-party payment gateways. [3, 4]
2. How We Use Your Information
We use the collected data strictly to deliver premium transportation services, including:
- Confirming and managing your reservations.
- Tracking flights and cruise arrivals in real time.
- Communicating trip updates, driver details, and billing receipts via email or WhatsApp.
- Improving our website and customer service experience.
3. Data Sharing and Security
Data Protection: We implement industry-standard security measures to encrypt and protect your personal data from unauthorized access. [5, 6, 7]
No Third-Party Selling: We never sell, rent, or trade your personal information to outside marketing companies.
Service Providers: We only share relevant details (such as pickup location, flight numbers, and passenger names) with our scheduled chauffeurs or approved affiliate network partners exclusively to complete your reserved ride. These partners are legally bound to protect your data and are strictly prohibited from using your information for any marketing purposes.
